Most services of today can be found online. From the most trivial, like virtual assistants, to more significant ones, like virtual bookkeepers. A business stands on the foundation that its accountants and bookkeepers lay, without which would lead the business to ruin. Small businesses are subject to one of the most common problems that small businesses face, which is not being terribly good at in-house accounting and bookkeeping.
It is vital for any business upstart to know when and what to outsource to outside providers. One of the many things that a business can outsource is its accounting department. Accounting is a key function that is essential to keeping the business afloat. This article should provide you with insight that matters before you select a bookkeeping service provider.
- Time Matters
The experts working with you may be located hundreds or thousands of miles from you. Ask how they accommodate their clients’ time zones. Will the bookkeeper be available during your operating hours? This flexibility can be vital since you may need someone available to handle last-minute updates or a specific question you need answered quickly.
Does the bookkeeper communicate with you the way that suits your style? Do you need to meet face-to-face or are you comfortable with phone calls and emails? Will you be satisfied if a video-conference is the only means of discussing any problems? Working with a company that is well-matched to the way you like to communicate is very important to your long term satisfaction with this supplier.
- Utilizing the Cloud
These days, the “cloud” refers to keeping all information online. In the case of virtual bookkeeping services, this would mean you scan and email your receipts to them. You access your books through a link online. This gives you 24hour access, saves paper and saves the time and money of mailing or couriering your receipts to the bookkeeper. Would this process work well with your small business operations?
- Trustworthiness and Dependability
Finally, make sure the company you are considering is trustworthy and dependable. Your virtual bookkeeper will have access to your sensitive information. You want to be able to trust the company, the owners, their processes and their reputation. Check references, check online reviews and find out how long the company has been in business. While everyone has to start somewhere, sometimes your best suppliers are the ones with the most experience.
- Virtual is OK
While it’s important to conduct due diligence when hiring any virtual bookkeeper, it is just as important to make sure that you (and your staff) are comfortable working with a virtual team, too. Will you be able to work with experts that you meet only through video conferencing, on the phone or via email? Will you be able to scan and upload all necessary documents to the cloud? If so, a virtual supplier could be an excellent way to save you time and money.