A UK-based pharmacy retail chain with 300+ outlets partnered with IBN Technologies to digitally transform its prescription fulfilment and patient communication using Microsoft Azure.
Key Outcomes:
- Real-time patient notifications reduced missed prescription pickups.
- Automated cascading fulfilment enabled 24-hour order routing.
- Achieved full compliance with NHS Digital and GDPR standards.
- Scalable cloud infrastructure supported nationwide operations.
- Improved patient satisfaction and operational uptime across all branches.
